Frequently Asked Questions

Common Question when using Bookingee front system and backend admin panel.
The list of Frequently Asked Questions has been organized into several categories. Please click a category below to view the questions and answers for that category.

By subscribing to Bookingee newsletter you will be receiving all special offers, vouchers and promotions every month.

Customers can subscribe to Bookingee newsletter in two ways.

  • Using subscription form at footer


  • All agents will be subscribed to Bookingee newsletter automatically

Agent subscription

Using Bookingee as your travel engine provider or supplier, helps you to from your sell volume and gain your customers’ satisfaction.
We name some of our Bookingee advantages and that’s why it made us The ONE.

  • 24/7 Customer Service and support team
  • Compatible rates
  • Mobile and user friendly system
  • Multi Lingual and Multi Currency
  • Double confirming all bookings with hotels
  • Solve all cases and issues in minimum time
  • Special offers with most of Hotels
  • Connected to Hotels, Channel Managers, Local DMCs, Wholesalers
  • All in one Flight, Hotel, Holiday, Transfer & Sightseeing Reservation System
  • Providing 100% customizable B2B and B2C systems

search engine

Client will get all in one, as below list.

Flight Reservation System


Hotel Reservation System


Transfer Reservation System


Sightseeing Reservation System



Optional services: Extranet, Financial App, …

IATA is considered to be one of the most basic resources for a travel agent because most airline bookings are done through the IATA portal.
All travel agents who do so are known as nonIATA/independent travel agents. These agents either purchase tickets from other IATA travel agencies or from the airline.


Tax-inclusive for all Bookingee reservation. is very transparent with their hotel prices. At the last step of confirmation it will display the total tax price in remark section. You will also be informed if your need to pay to the hotel a tax or service charge.

For flight reservation system the tax is included, but in some countries such as Philippines there is another tax TRAVEL TAX, which is not related to airline or online reservation system and passenger needs to pay it directly at airport.

The Philippine Travel Tax is PHP1,620.00 (approximately $35.00). All passengers departing from the NAIA (Ninoy Aquino International Airport) are expected to pay the Airport Terminal Fee of PHP750.00 (approximately $17.00). No one is exempt from paying the Airport Terminal Fee.

Net Price Tax Sell Price
Adult (1) 160.18 15.06 162.33
Extras 0 0 0
Total 160.18 15.06 162.33

Tax ( 15.06 ) is already included with your net amount 160.18

Tags: Price, Tax

The login access is sent by support team which it contains three fields

  • Agency ID
  • Username
  • Password

Client needs to type the detail correctly.
We recommend you to type it instead of Copy/Paste.


If you face the below page it means one of your detail was typed incorrectly.
or you have changed your password already but useing our access detail that we sent it before.

Don’t worry!

Our support team can solve this issue , all you need to do is to send an email ( Authorized email ) to, to reset your password and resend the detail to your email.

Tags: Error, Login

At this moment there is no option to import your inventory to Bookingee repository.

But there is an alternative option for Bookingee Affiliate Platforms.
Which we have created one unique and individual tour engine with friendly admin panel.

Tags: Import, Tours

You need to register online to get your unique Agency ID,
Then you need send an email to and request your preferred API document.
One of our agent will be assigned to your case and following up with you.

Agency ID*:
Agency Email*:
Request API documents for*
Hotel APIFlight API
Your current travel engine provider*:

All websites got a professional admin panel which gives you the privileges to change, customize and add new content into your website.

All B2B and B2C pre-built websites have this option to be changed and customized on below features:

Structure: Header:
Box or Wide
One page or Normal
Blog or Webpages
Logo, Menu Option, Color
Sliders, Dynamic Instagram PIC or POSTs


Content: Footer:
Font, Size, Color
Custom style and CSS
Add Page, Post, Client, Portfolio, …
Business hour, Map, Blocks, …
Color, widget and layout


A travel affiliate website is a site monetized using a travel affiliate program that lets our client run Bookingee search engine on their site to earn commissions and earnings are tracked via cookies where you get accounts to track and withdraw.

An API travel website is monetized using API connecting directly to Bookingee database feeds. These types of websites are like Expedia where visitors stay on site to search and compare travel prices.

Tags: Affiliate, XML

B2B travel booking engine is suitable for travelagencies, destination management companies or travel companies who have large inventory for travelrelated products or having access to third party supplier’s inventories that provides products at best rates.

B2C is an online travel booking engine which works across the global market and as the name suggest B2Cis directly done between business and consumer. B2C booking engine platform is an user friendly interface where customers can also book as guest users in it.

Tags: B2B, B2C

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All agents and customers are able to check B2B and B2c templates in following links.

To check all rates you need to register first, then in less than 24 hours you will receive your login access, with the credential you may check all rates and system demo.

Register Now
Tags: Demo, Rate

After registration on Bookingee, our support team will be reviewing your case and send you an email with log in access and user manual.

Subject: Greeting from Bookingee Team | Login Access BGE900000

log in access email

if you haven’t received an email in 48hours, it means we need more information from you,

and our support team will send you the supplementary inquiry and you need to fill it out as well and send it back to our team.

You need to read that email address completely, It helps you to get familiar with our system and prevent you to make a common mistake during reservation.
Do not share and reveal your username and password to anyone.


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There are 3 registration forms in website

Client Partners All agencies who want B2B login access, Affiliate Program (White Label), XML/API Integration
Local Partners Local partners (General Sales Agent – GSA) in the specific countries to promote Bookingee product to the local travel agencies.
Hotel Partners For Hotel, Hotel Apartment, Hustle and Resort owners, who want to submit and promote their property in Bookingee reservation system


After the client submitted his registration form.

Bookingee Support Team

All details will be reviewed by support team and  login access will be sent in less than 24 Hours, or if Support needs more information from client , Second inquiry will be sent

Client needs to fill out the secondary form and reply it back. The credential will be sent if agent is qualified.

Register Online

Bookingee Support Team

All details will be reviewed by support team and  login access will be sent in less than 24 Hours, or if Support needs more information from client , Second inquiry will be sent

Agent has the login Access

It is the DEMO version of booking system Agent needs to active its account by sending an email to

How to login?

how to login

Bookingee Accounting Team

The live access link will be sent to client.
Agent needs to chose the top-up credit method.
Contract will be prepared based on agent preferred payment option.

Submit button will be enable once the client accept the system’s T&Cs and Subscription opt-in policy.


Tags: Error, submit

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This is discussed and decided on a case to case basis depending on various parameters like security deposit, anticipated volumes, etc.

In your contract our accounting team has provided you all bank detail.
Or may send an email to to help you.

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Bookingee has 24/7 Customer service, you may call or send an email to related department.

         Malaysia +60321102900 , +60321104900
UK +442036080142
USA +1386 8680388

Here is our departments and email addresses:

Sales Department
Change, Cancel, Amend, Add Baggage, Reserve, SSR, OSI, Hotel & Flight Inquiries.
Group reservation more than 9 Pax.

Support Department
Request for GSA, Affiliate, API, Appointment.

Account Department
Agreement, Credit Limit, Accounting Process, Live Access, Activation.

IT Department
Platform issue, Development, IT process.

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Booking has two types of commission for ONLY its GSAs.

  • Normal Commission
  • Target Cashback


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  1. You may press on COG icon at the top-right of your screen.
  2. in OPERATORS section chose USERS.
  3. click on PEN icon and edit your detail.
Make sure you use your admin access.

The fastest way to check your available credit, all you need to do is click on your name and agency name at top right of your booking page on blue bar.

available credit

Credit History

If you press on the amount in “Credit available” , which we addressed you in above section, The credit history will be opened and you may find all activity and references.

By clicking on COG icon at the top-right of booking page



one page will be appeared as below

admin page

In OPERATORS section there are ROLES and USERS option and you can create user and set the customized roles for each of them.


Tags: Add, New User, Role
    1. Press on COG icon at the top-right of the booking page.
    2. In CLIENTS section press on B2B Agencies List
    3. Press on  Add new B2B Agent

add new agent

  1. Click on COG 
  2. From the CLIENT section, select  B2B Agencies List
  3. Choose your agency and click on EYE icon on the left side 
  4. Now at the bottom of page you may set all Commission rate for 4 services

commission table

If clients want to change his own company LOGO, he needs to ask Bookingee support team to set it for them.

Agency ID
Email Address

Only JPEG, PNG and PDF files can be uploaded.

All B2B agents can add their sub agencies’ Logo, to use it for their tickets & Hotels’ voucher.

 Admin Panel / B2B Agencies List / Logo image

agent logo

Tags: B2B, Logo

Agents may change their details by clicking on the COG icon on the top right on page

control panel

Information: Footer Address, Footer Email, Footer Phone, Emergency Contact
Their Social network address: Facebook, Twitter, LinkedIn
Notification messages: B2C Client Notification Message, B2C Client Voucher Message
Titles: Page Title, Page Middle Desc




Agency detail


To change your receiving email once you make the reservation , you need to request from our support department by sending and email to

You are able to change your Sub-Agency full details from your control panel

b2b agency


edit sub agency

Agent need to send an email to to get his full login detail.
Kindly note: Bookingee will send the login detail to the authorized email
The email which agency had registered.

You may use this link: Send Your Request Now

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Bookingee reservation platform currently providing smart and online B2B flight booking and Global Air tickets reservation exclusivity for wholesalers and tourism companies.

Our Clients are able to book and issue any flight from over than 620 major airlines + 140 low cost carrier LCC across more than 78 countries.

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You have no right to book

Those agents who get their login detail from Bookingee support team, are able to check the rates, all system function & products.
To book and reserve your hotel, flight, Transfer and tours you need to activate your account by sending a request to

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